b' I appreciate the constant monitoringLEARNER WELLBEINGof the apprentices and letting me Two learner surveys were completed, measuring know when they are off track. I thinklearner satisfaction and learner wellbeing.that the feedback and guidance that [Training Advisor] provides is great,Overall Experience[they] genuinely care and want MITOs Overall Satisfaction Experience score them to achieve. was 96.6%.Employer Overall Net Promoter ScoreProvides an understanding of the learners experience by gauging how likely they are to recommend MITO to other potential learners.A score over 0 is positive; the 2024 NewOur partnership with MITO is keyZealand benchmark score for tertiary education to developing a skilled and resilientwas 22. MITOs overall NPS was 40.5.workforce, ready to meet the demandsOverall Wellbeingof our industry. MITOs Overall Wellbeing score was 93.6%.Sam Woodford, President,New Zealand Drillers Federation13'